01 / Information We Collect
This Privacy Policy applies to information collected through the IGians public website and its website forms. It explains how we handle the details you choose to submit when asking a question or making a reservation.
Reservation information
The full-course reservation form collects the student's full name and mobile number; parent or guardian name and mobile number; preferred contact method; selected course; current 4MA1 study status; and agreement to be contacted about the request.
You may also provide student and parent or guardian email addresses, school, current year or grade, country, school or teacher progress, areas where help is needed, referral source, and an optional message. A parent or guardian email is required if email is selected as the preferred contact method.
The public reservation form does not process online card payments or collect card numbers, CVV codes, bank-login credentials, or payment PINs. Enrollment and payment arrangements, where applicable, are communicated separately.
Contact inquiries
The contact form collects your name, email address, inquiry type, message, and agreement to be contacted about the inquiry. A mobile number is optional.
Free Sessions
The Free Sessions area is designed primarily for recorded, public YouTube lessons. Watching a recorded lesson normally does not require an IGians reservation or submission of personal details through this website.
If a specific live Free Session is explicitly opened for reservations, the form collects student and parent or guardian contact details, a preferred contact method, the selected session, an optional message, and contact consent. It does not ask for academic background in that mode. Check the Free Sessions page for any specifically published live reservation.
Website security records
To protect forms against repeated abuse, the server keeps short-lived request counters using a protected one-way identifier derived from the network address. Raw network addresses and submitted form details are not saved in these records. Active counters expire after ten minutes; expired entries are removed when the storage is next used.
Non-sensitive request identifiers, protected one-way verification signatures of submitted details, and submission outcomes remain active for up to thirty minutes to reduce duplicate submissions and verify unchanged retries; expired entries are removed when the storage is next used. These records do not store the submitted details. Sanitized operational diagnostics record the time, form route, request identifier, and outcome category with a seven-day retention window; older records are removed on the next diagnostic update. They do not contain form messages, names, email addresses, phone numbers, network addresses, credentials, or form-security tokens. These files are kept outside the public website folder.
Information we do not intentionally request
Our public forms do not request passwords, payment PINs, CVV codes, bank-login credentials, passport details, national ID numbers, or medical information. Please do not include unnecessary sensitive information in message fields.
02 / How We Use Information
We use submitted information to:
- Review and process reservation requests, confirm course details, and contact students or parents about enrollment and next steps.
- Respond to questions, including course, enrollment, Free Session, and website inquiries.
- Handle attendance and communication for a live Free Session that is specifically open for reservations.
- Understand how people heard about IGians when they voluntarily provide referral information.
- Operate the public website, address reported technical issues, and protect its forms from spam or misuse.
Submitting a reservation or inquiry allows us to respond to that request. It is not automatically treated as consent to marketing messages. Any future marketing consent would be handled separately where required.
How requests are received and retained
Website forms use server-side handling and email notifications to send validated requests to IGians when email delivery is configured. The current implementation does not create a publicly accessible CSV or other public file containing submitted personal details.
Information submitted through website forms may be retained for as long as reasonably necessary to respond to the inquiry, manage an enrollment or reservation, maintain relevant records, and meet legitimate operational or legal requirements. Retention practices may be updated as IGians' systems develop.
03 / Students and Parents / Guardians
Some IGians users may be under 18. Enrollment forms collect parent or guardian contact details so we can discuss the reservation and enrollment process with them.
Students should involve a parent or guardian where appropriate when submitting enrollment information. IGians does not intentionally ask children to provide unnecessary sensitive personal information through the public website.
The public website does not verify a student's age or a parent or guardian's identity.
05 / External Services and Links
The website may link to YouTube, WhatsApp, Instagram, Facebook, TikTok, and Telegram when an official destination is available. Choosing one of these links takes you to an external service, where that service's own privacy practices apply. IGians does not control those platforms.
Recorded Free Sessions use links to YouTube. Clicking a YouTube lesson link takes you to YouTube; the current Free Sessions page does not embed a video player. If embedded videos are introduced later, loading that content may involve requests to YouTube or Google, depending on the implementation. This policy would be updated to reflect the change.
07 / Security
We use technical safeguards appropriate to the current website to help protect submitted information and reduce spam or misuse. These safeguards include validation of website form submissions and controlled handling of messages.
No internet transmission or storage system can be guaranteed completely secure. Please share only the information needed for your request.
08 / Your Choices
You may choose whether to submit a form and whether to complete its optional fields. Required contact details are needed to respond to the request; the forms identify required and optional information.
You may contact IGians to request access to, correction of, or deletion of personal information you previously submitted, subject to applicable requirements and legitimate record-keeping needs.
You may also tell us if your contact details or communication preferences for a request have changed. We do not promise immediate deletion where information is needed for legitimate records or requirements.
09 / Payments
The public reservation form does not process payment credentials. Enrollment and payment arrangements, where applicable, are communicated separately.
If online payment functionality is added later, this policy will be updated to explain the information involved.
10 / Changes to This Privacy Policy
We may update this policy when website functionality changes, new services are introduced, or our data practices change. The Last Updated date will be revised to reflect those updates.
11 / Contact Us About Privacy
For privacy questions or requests about information you previously submitted, use the IGians Contact page. No separate privacy email address is currently published.